Archive of UserLand's first discussion group, started October 5, 1998.
Author: Kurt Granroth Posted: 6/30/1999; 8:56:14 AM Topic: my.userland.com layout problems Msg #: 7984 (In response to 7982) Prev/Next: 7983 / 7985
We will report the bugs...with lots of sugar
I can personally attest to the effectiveness of that approach. A user once sent me a bug report like so (paraphrased):
"I absolutely LOVE your app. It does everything I expect it would and more! It's perfect!
However, I am having a minor problem right now. It crashes as soon as I start it up."
Now with a send-up like that, do you think I'm not going to help him? ;-)
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