Archive of UserLand's first discussion group, started October 5, 1998.
Re: Email to Microsoft re Office 2000 and MSIE
Author: Kevin Stewart Posted: 6/10/1999; 6:36:36 AM Topic: Email to Microsoft re Office 2000 and MSIE Msg #: 7170 (In response to 7169) Prev/Next: 7169 / 7171
"The key is to embrace the *users* of the web, not just the technology of the web."I agree. As a software developer I try to remember that as much as I want to use the latest and greatest technologies, my users could care less. They want it to work and they want it to be easy. I like Office and use it, but it's not really designed for me; it's a showcase of all the latest Microsoft technologies. I could go back to Word 2.0 and still get my job done.
Microsoft has great technology. What they do not have is great, goal-directed design. Usability labs DOES NOT equal design! Spend time finding out what users NEED to do, before coming up with a solution. Then, users will ove you and MAYBE you'll save some money in development costs.
Kevin
PS - If you haven't read "The Inmates are Running the Asylum" by Alan Cooper, I HIGHLY recommend it.
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