Archive of UserLand's first discussion group, started October 5, 1998.

Re: Email to Microsoft re Office 2000 and MSIE

Author:Stan Krute
Posted:6/11/1999; 9:10:01 AM
Topic:Email to Microsoft re Office 2000 and MSIE
Msg #:7208 (In response to 7168)
Prev/Next:7207 / 7209

Sadly, Microsoft's fear of customers leaving Windows worlds for internet worlds leads them to strategies and tactics designed to entrap as much as empower.

Empowerment is the key. You want customers to WANT to use your tools, not to HAVE to use your tools.

Tweeking the MS culture to absorb and act upon this key point will be tough, but it's the sole road to long term health and survival for the company.

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