Archive of UserLand's first discussion group, started October 5, 1998.
Shitty software & Web applications
Author: Ben Griffiths Posted: 2/18/2000; 3:59:47 PM Topic: Shitty software & Web applications Msg #: 15101 Prev/Next: 15100 / 15102
The way I see it, web applications (like Manila & ETP) can't afford to be shitty software. People would just go somewhere else. How's that for a kick up the ass for the software industry? Let's face it, us guys have got away with far too much for far too long.Companies that enter into dialogue with their customers win. That's how it should be. In every other industry sector, that's how the winners are differentiated from the losers - service. Userland seem to understand this.
Will other software companies take note? I doubt it, so I'll wish them a fond goodbye.
There are responses to this message:
- Re: Shitty software & Web applications, Dave Winer, 2/18/2000; 4:23:02 PM
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