Archive of UserLand's first discussion group, started October 5, 1998.
Re: DSL Comments?
Author: Chad Luttrell Posted: 5/11/2000; 6:20:10 PM Topic: DSL Comments? Msg #: 17221 (In response to 1137) Prev/Next: 17220 / 17222
I am an DSL installer in Ft Worth, TX.... & damn let me tell you something....If you use Southwestern, you'll be waiting a while till you get it....the tech support i call durring installs sucks so bad, they start checking all the things i could have done wrong when i know that it's the dumbass at bell. THEY DO NOT HAVE THERE SHIT TOGETHER!!!!! Only 5 out of 10 installs actually work when I am on sight and thats because SWBell never has the right info...things from the line is not hot(on) or they don't even have your profile created at the router...which when i am on sight some installs have taken me over 4 hrs to do & thats because I spent 3 1/2 hrs on hold waiting to tell what the hell they mest up.....so if you live in they south & use SWBell... don't be shocked if they don't schedule you or you don't get your package or if a tech doesn't show up..just don't blaim any of the techs in the field there not the ones mest up South Western Bell is.
This page was archived on 6/13/2001; 4:55:10 PM.
© Copyright 1998-2001 UserLand Software, Inc.