Archive of UserLand's first discussion group, started October 5, 1998.
Re: Technography: Organizational Memory
Author: Bernie DeKoven Posted: 2/1/1999; 9:57:31 AM Topic: Technography Msg #: 2622 (In response to 2538) Prev/Next: 2621 / 2623
I'm not sure how successful technography really is at capturing "process." I guess that's because I'm not sure what process we're referring to.
The big paradigm shift here is that technography focuses the group, in real-time, on producing something together. During the process of producing, the document is continually changed -- edited, reorganized. This is what makes the outliner so key. We usually don't keep a record of each separate rev. as the document evolves. So there are definitely parts of the process that are not documented.
When I ran the creative session for the Intel/Mattel meeting, we employed, in addition to technograpy, a group graphic facilitator who illustrated the flow of the meeting on large rolls of paper. This was better, I think, at capturing process, whereas the technography was better at capturing the collective imagination and keeping it focused and productive.
Maybe we need to discuss what we mean by process.
There are responses to this message:
- Re: Technography: Organizational Memory, Steve Ivy, 2/1/1999; 10:17:24 AM
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